HOW WE WORK

Services

Something we practice is being straight up.

We tell it straight and communicate with transparency because we truly believe honesty breeds trust, and trust paves the way for customer satisfaction.

And that's our long game. You; your satisfaction.

So in the spirit of straight up, we know we're not the right fit for every business. Some people prefer a more 'off the shelf' type approach to marketing growth, and we champion them in their journey.

We're a little less 'cookie-cutter' and a little more 'how can we work with you to determine exactly what needs to be done and what that looks like.' We're problem solvers at heart.

Below are our primary service offerings

Individual projects

Individual projects are delivery-focused and fit to solve a direct problem. We and others may also call them "onboarding". Your business might have no single source of truth data-wise, or maybe all your processes are manual and take forever. Maybe you have no consistent process whatsoever around how someone finds you and buys from you. This is where an individual project - or what we sometimes call ‘growth preparation’ or ‘onboarding’ comes in.

These projects generally go for 3–6 months, and we work with your team to understand everything we can about your business right now, from marketing through to sales to operations and customer service.

We then create a new, easy-to-use and very efficient process for your business and build it on a digital platform, which enables you to scale, grow, and have an always accurate snapshot of how your business is performing. After we’ve built your new fandangle system, we train your team on how to use it.

Rev-Ops partnerships

The second type of offering we have are rev-ops partnerships. These are long-term, strategic partnerships designed to drive sustainable growth. If we’ve helped you clean up your systems and you’re ready to keep building momentum, this is your next step.

These ongoing programs run for 12–24 months, with all work structured into three-month blocks called epics, broken down into monthly sprints. This lets us move fast, stay focused, and continually refine based on what’s working. We cover strategy, implementation, reporting, training and coaching across marketing, sales, service, and customer success—adapting as your priorities shift.

Think of it as a flexible engine for growth, with a trusted team riding alongside you.

Learn more about our process

Process models

Our proven process

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Our model for growth

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What our clients say...

We have been using Synx for almost 12 months now and they have been fantastic. We originally brought them on board to help with our HubSpot implementation and continued to use them for another brand migration - and the projects continue to evolve. The Synx team is very involved and hands-on with an astute sense of strategy. Synx consistently works to understand our business and brand/marketing/sales strategy, has been incredibly flexible along the journey of our migration(s). They are available to help with whatever we need, offer smart solutions to challenges we come across and have been extremely helpful in working to our "evolving" timeframes. Highly recommend.

Charles and the team jumped in and migrated our marketing, sales, CRM and support from Salesforce 🤮and onto HubSpot on what was probably an unrealistic timeline. And they did so with little to no hiccups. Would highly recommend! 👌

Our team have been working with Synx for the better part of 3 years (including a complicated database migration) and they have shown an incredible understanding of not only HubSpot systems but also broader business best practice. They have become an invaluable tool in structuring and implementing our internal processes within HubSpot and have helped our sales & marketing teams continue to reach new heights. The team at Synx is friendly & professional, a true joy to work with. I could not recommend them highly enough.

Need help?

One of our team can help you determine which program is right for you.